Claims Handler

Company: MD Insurance Services

As a Claims Handler you will be required to process and handle new and existing claims operating strictly within FCA regulations and guidelines.


Role Responsibilities

  • Provide advice to customers on making a claim and the processes involved
  • Process new insurance claims notifications
  • Collect accurate information and documents to proceed with a claim
  • Analyse a claim made by a policymaker
  • Manage your own caseload of files ensuring they are proactively and correctly handled and that there is a fair settlement of a valid claim
  • Ensure the customer is treated fairly and that the customer receives excellent service in accordance with industry and company guidelines

Experience / Skills

  • A general understanding of the insurance market and related products
  • Claims handling experience of a minimum of 2 years
  • Ability to deal professionally with clients/management/staff at all levels
  • Ability to work under pressure to a high standard
  • A high level of written and verbal communication skills


Private Medical Insurance

Annual Salary Reviews

Certified Training

Company Holidays

Games Room

Group Personal Pension Plan

Referral Scheme (Recruitment)

Ten Year Service Award Scheme

  • In-House Training
  • Free Hot Drinks
  • Weekly Yoga Classes
  • Bonus Scheme
  • Progression Opportunities

Life at MDIS

"This really is a great place to work and no two days are the same – but in a good way! All staff are friendly, professional and experts in their field."

Why the MDIS Group is a great place to work

Working for the MDIS Group does not just offer a rewarding career, there are some excellent benefits both on the job and extending to outside of your working life…